Returns And Exchanges

We offer free, no-hassle returns within 30 days from the date of receipt

We hope that you're pleased with your purchase, however we do understand that occasionally, you may need to return goods to us. 

Simply contact us (at for a no questions asked return (or exchange) and we will organise a free return for you (please note that earrings cannot be returned or exchanged for reasons of hygiene and safety). 

If you’d like to return an item from your order, it must reach us in its new, unworn state with its original packaging either within 30 days from the date of receipt. On receipt of the returned item(s), your refund will be credited to the payment card used to make the purchase. Please allow up to 7 days for a refund to appear on your account. 

Damaged Items

We are really sorry if your product arrived damaged. We do use robust packaging, but sometimes damage can occur in transit. If we have a replacement available we will exchange it for you as soon as we can, or we will offer you an alternative. Please note, you have up to 14 days from receipt of delivery to claim an exchange or replacement for damaged/faulty items.

*Please note that these earrings are non-returnable due to issues of hygiene and safety*
**Please not that all sizes and weights are approximate by a margin of ≠ 10%. due to the handcrafted production. Minor imperfections and slight variations in colour are also to be expected. This is all part of its charm and why each piece is truly unique**