LAST ORDER DATES FOR CHRISTMAS DELIVERY
All orders are now dispatched with free, next day delivery. Order by 12pm on December 21st for delivery in time for Christmas (UK mainland only)
What are the delivery costs?
Free UK mainland standard delivery on ALL items.
Next working day delivery (for orders placed before 12pm Mon-Thu) - £4.95
Please note that delivery costs will be slightly higher international orders. Shipping rates will be automated calculated at checkout based on size and location of the order.
How long will delivery take?
For UK mainland orders please allow up to 4-5 working days to receive your item.
For international order please allow up to 2 weeks to receive your item.
Can I have my items delivered overseas?
Yes, it is possible to have your order shipped overseas. Please note that the shipping costs and times for these items will be different as mentioned above.
What if I receive an incorrect item?
If you receive an incorrect item please contact our online customer service team on firstname.lastname@example.org with your order details and we will be happy to assist you. If the item you received is different to the one you have ordered we will arrange collection and/or re-delivery free of charge.
Can I delay the delivery of my order?
If you would like to delay the delivery of your order please make a note at checkout and we will ship the item out accordingly.
Can you deliver to an address other than my billing address?
Yes, your delivery address does not need to match your billing address. You can choose where you have your items delivered.